It is true that the facilities are probably the best in the area (which admittedly blinds LA Fitness' members for awhile), but the management is beyond terrible. I have been a member there for 3 years and am finally canceling after being drug through the mud one too many times. I have had a series of problems, mostly related to billing and overcharging
just go to the free classes. Try to avoid signing up for any recurring monthly charges. LA Fitness is much more into scamming customers than into helping them stay/become healtheir.
make sure to get absolutely EVERYTHING in writing and take down the name of the person you talk to regarding any disputes even if you feel stupid doing it. Based on my experience, it is much more likely that you will feel much more stupid for not having demanded it! Employees often say they will deliver messages, contact a supervisor, etc and do not. As a result of the ineptitude of the LA Fitness management staff, there is never a paper trail and the members get it.
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